When he decided to enter the plumbing industry, owner Jin Lee conducted exhaustive research into the full range of plumbing problems and their solutions, the current code requirements in the industry, and the variety of fixtures available. Their website, www.smartplumbers.org, offers a useful summary of the information he’s gathered.

Smart Plumbers & Rooters is a full-service plumber offering drain cleaning, and repair or installation of drains, faucets, toilets, gas and water lines, garbage disposals, and water heaters. They also take on excavation projects, and offer hydro-jetting and trenchless pipe work as well as video line inspection. They’re available 24 hours a day, every day of the week and accept all major credit cards. They guarantee drain cleaning for 90 days and their installations carry a one-year guarantee on parts and labor.

COMPANY PHILOSOPHY
“We make sure every job is done right the first time, and that all work is safe and up to code. The cheapest and easiest way isn’t always the right way, but the work we do will serve the customer best in the long run.”

EXCERPTED SURVEY RESPONSES
“It was a sensational experience. Everything was great.”—Tom F

“Straightforward service, no nonsense, and reasonable prices”—Michael M

“They were responsive, courteous, and honest. I really trust them.”—Thomas H

“I liked the way he explained the problem and his approach to it. I felt that he was honest and knowledgeable.”—Halina G

“I liked how quickly they responded, and the service was great. They had all the bases covered, and they saved us money because we didn’t have to buy things we didn’t need.”—Rod P

“Everything was done the way I wanted. He was also very polite and hard working.”—Cole E